Frequently Asked Questions

We typically prepare your store within 24 hours. Our team takes care of setting up your layout and tailoring it to your brand identity. In rare cases of high demand, it can take up to a week.

Yes, absolutely! We handle the entire connection process for you. Our team will contact you directly to get your preferred domain name and configure everything seamlessly—you don't have to handle any technical steps yourself.

Yes, of course. Your brand identity is our priority. We customize the colors, logos, and visual elements across the entire website so that it perfectly represents your company and leaves a strong, professional impression on your buyers.

Not at all. Realo is built specifically for real estate business owners. You can easily add properties, update prices, or change unit statuses with simple clicks from your dashboard, and our support team is always by your side whenever you need assistance.

You can access your account easily in two convenient ways: either by entering your email to receive a secure, quick login link sent directly to your inbox without needing a password, or by entering your password if you have created one in your account settings. If you ever forget your password, you can always use the email login link to access your dashboard instantly.

You have complete freedom anytime through your dashboard. With just a few simple steps, you can add new project details, update unit pricing, or mark properties as 'Sold' or 'Reserved' in real time to keep your buyers informed.

Interested buyers can connect with you instantly through direct WhatsApp and phone call buttons on your project pages. They can also submit their contact details via the interest form, which is instantly organized for you in your dashboard.

The Smart AI Assistant acts as your 24/7 digital sales representative. It immediately answers buyer questions about property details, locations, and pricing, and smoothly guides qualified, serious clients to message you directly on WhatsApp.

Yes, definitely. You can display high-resolution photo galleries, embed video tours, and provide downloadable PDF brochures for each project, ensuring your clients get a rich and compelling presentation.

Your website and services will remain completely active and accessible to your clients until the end of your paid billing cycle. You will not be charged again, your data remains safely stored, and you can reactivate your subscription anytime with a single click.

Yes, you can upgrade your plan at any time through your dashboard payment portal. Any remaining balance from your current period will be automatically credited toward your new plan.

All your invoices and payment history are available anytime in the 'Orders' section of your dashboard, where you can view and download official receipts for your accounting records.

We want you to be 100% confident in your choice. If you feel Realo does not meet your business expectations during your first 30 days of subscription, simply reach out to us and we will promptly refund your payment—no complicated conditions.

We offer flexible packages suitable for freelance marketers and companies. Explore our plans section to see pricing details, or contact us for a custom plan for large companies.

Our dedicated support team is always ready to assist you. You can send us an email at our official support address, and we will take care of your request with top priority.

Yes! Your website is pre-configured and optimized for search engines, helping your real estate brand and property listings appear to potential buyers searching for properties in your target cities and neighborhoods.

Yes, absolutely. We integrate Google Tag Manager (GTM) for you so you can easily track visitor actions and see which ad campaigns generate the highest interest and calls, without needing technical expertise.

When you refer a fellow broker, developer, or company to Realo and they subscribe, we reward your trust by adding a full free month to your current subscription as our token of appreciation!